1. Scope & Responsible Party
Lagari Group (Pty) Ltd (Registration in the Republic of South Africa), located at 8 Clanwilliam Street, Wierda Park, Centurion, South Africa, 0157, is the responsible party for personal information processed through this website and associated electronic communications.
This policy applies to general website visitors and direct enquiries. It does not supersede specific data-processing agreements (DPAs) or service contracts entered into with formal clients.
2. Information We Collect
When you submit a contact form enquiry or email us directly, we may collect and process:
- Contact details: Full Name, Email Address, and Phone Number.
- Business information: Company Name, industry, and current technical challenges.
- Message content: Details, context, and project scope submitted by you.
3. How Information Is Used
We process your personal information strictly to:
- Respond to your technical and business consultation requests.
- Evaluate project requirements, feasibility, and generate commercial proposals.
- Comply with applicable South African statutory, legal, and tax obligations.
We never sell, rent, or trade your contact details to third parties for marketing purposes.
4. Service Providers & Data Transfers
Our website infrastructure and transactional email transmission operate through Hostinger secure SMTP services (smtp.hostinger.com). Information is retained only as long as necessary to fulfill the operational purpose or meet legal retention requirements.
5. Analytics & Cookies
This website employs Google Analytics 4 (Measurement ID: G-7DXS3GGZR6) to understand aggregate traffic trends and improve site navigation. Data processed includes anonymised browser metrics, page interaction times, and high-level geographic regions.
We also use Microsoft Clarity to capture aggregated behavioural analytics, including heatmaps and session recordings, so we can understand how visitors interact with this website and improve its usability. Clarity may collect information such as pages visited, interactions, and approximate location, and sets cookies to distinguish returning visitors. Microsoft masks sensitive content (such as form field input) by default. See Microsoft's Privacy Statement for details on how Clarity processes data.
6. Your Statutory Rights & Information Officer
Under the Protection of Personal Information Act (POPIA), you have the right to request access to, correction of, or deletion of your personal records held by Lagari Group.
For general service inquiries, please use contact@lagarigroup.online or our contact page.
MicroQuote app users: see our Data Deletion Request page for app-specific deletion instructions.